My account create today and I haven't done any tasks yet.. I tried to redeem 50 points but it said Unable to process your redemption request .. I'm pretty sure this is exactly the AARP system's fault not the individual's fault.. Please listen to this request and fix it for everyone..I have seen too many people get this error and only get Waited 5 days for an answer and sent the request to a higher level department.. But until now it still hasn't been processed.