OpenAI has confirmed it is working to restore access to a number of its services including its popular ChatGPT service, its APIs and Sora. OpenAI said it has found the cause for the issue and have started recovery. Some of the services are now being restored.
What happened. OpenAI said at 11 am PT on its status report, "We are currently experiencing an issue with high error rates on ChatGPT, the API, and Sora. We are currently investigating and will post an update as soon as we are able."
Later the AI company confirmed, "This issue is caused by an upstream provider and we are currently monitoring."
Fix coming. On X, ChatGPT added that it has restarted recovery of its systems:
Service returning. It seems some are now able to use ChatGPT, although some are still having issues. This is what I see:
OpenAI should be able to restore access to these services shortly, so try back later.
Why we care. Outages like this can cause frustration to your day, especially if you rely on these services for your job. Many in the search industry use OpenAI's tools for content, for workflow enhancements and productivity boosts.
It is a good thing it is a slow time right now with the holidays but still, for those working today, this may have caused some delays to your schedule.
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About the author
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Barry Schwartz
Barry Schwartz is a technologist and a Contributing Editor to Search Engine Land and a member of the programming team for SMX events. He owns
RustyBrick, a NY based web consulting firm. He also runs Search Engine Roundtable, a popular search blog on very advanced SEM topics.
In 2019, Barry was awarded the Outstanding Community Services Award from Search Engine Land, in 2018 he was awarded the US Search Awards the "US Search Personality Of The Year," you can learn more over here and in 2023 he was listed as a top 50 most influential PPCer by Marketing O'Clock.
Barry can be followed on X here and you can learn more about Barry Schwartz over here or on his personal site.